Unread chats
12
Product tour
The workspace your team opens every day.
Shared inbox, dashboard, campaigns, automation, Meta leads, and commerce — thirteen screens, shown with sample data.
01/13Dashboard
Team operations dashboard
See unread chats, message volume, delivery, campaign health, and overdue task reminders in one view.
Dashboard
WatMark
WatMark
WatMarkAKAisha Khan
Period
Unread msgs
28
Waiting
5
Failed msgs
2
Read chats
71
Failed chats
1
No tags
4
Users
3
Messages · Last 7 days
Sent 86 Received 112Delivery funnel · Last 7 days
- Sent86
- Delivered83
- Read71
- Replied34
Chat health · Last 7 days
Read 71 Failed 2 No tags 4 Users 371 conversations read · 2 failed · 3 teammates active
Campaign sends · Last 7 days
April product update
54
52 delivered · 2 failed
Appointment reminder
32
31 delivered · 1 failed
Template health
- High
product_update_v2
54 sends
- High
appointment_reminder
32 sends
- Medium
order_status
18 sends
Task reminders
3 overdue · 0 todaytell me what you looking for
Overdue · Aug 9 · Pending · +971 50 000 0001
Hi, any update?
Overdue · Aug 11 · Pending · +971 55 000 0002
Quote: John
Overdue · Aug 12 · In Progress · +971 52 000 0003
Agent activity · Last 7 days
AK
Aisha Khan
Sent34
Received41
OH
Omar Hassan
Sent29
Received46
PN
Priya Nair
Sent23
Received25
02/13Inbox
Shared team inbox
See every customer conversation in one workspace, with history your team can pick up anytime.
Inbox
WatMark
WatMark
WatMarkAKAisha Khan
Conversations
Sample demo data
- 2mSara Al Maktoum
Can you tell me the status of my order?
SupportVIP - 18mJames Okonkwo
Interested in the downtown unit
SalesNew Lead - 1hMei Lin
Need documents for enrollment
Support
Sara Al Maktoum
SupportVIP
OH
Omar Hassan
Support
Hi, I placed an order last week.
10:02
Hello Sara — happy to help. Could you share your order number?
10:03
Can you tell me the status of my order?
10:05
Type a message…
03/13Auto Assign
Auto assignment
Rotate new chats with round-robin, send them to the least-loaded teammate, or leave them unassigned — using agent tags.
Auto Assign
WatMark
04/13Tasks
Team task boards
Turn WhatsApp chats into follow-up tasks, move them across stages, and surface overdue work that needs attention.
Tasks
WatMark
05/13Quick Replies
Saved reply shortcuts
Create named shortcuts for the messages your team sends every day. Add, edit, or delete replies anytime.
Quick Replies
WatMark
06/13Campaigns
Bulk template campaigns
Send approved WhatsApp templates to many customers at once, with personalized fields and tagged audiences.
Campaigns
WatMark
07/13Automation
Message automation
Trigger product, offer, and shipping updates automatically so your team does not forward them one by one.
Automation
WatMark
08/13Meta Leads
Facebook and Instagram lead forms
Someone fills a form on a Facebook or Instagram ad. They show up in WatMark, and your team follows them from a new lead through to converted.
Meta Leads
WatMark
09/13Commerce
WhatsApp Commerce
Share catalogs, product details, and payment requests in the same WhatsApp conversation.
Commerce
WatMark
10/13Numbers
Multiple WhatsApp numbers
Connect more than one business number and keep each inbox, team, and campaign organized.
Numbers
WatMark
11/13AI Reply
AI-assisted replies
Generate suggested replies and conversation insights from chat history — employees review, edit, then send.
AI Reply
WatMark
12/13Translation
Message translation
Translate customer messages when needed while keeping the original text accessible.
Translation
WatMark
13/13Settings
AI and notification settings
Turn AI on or off, play a sound for incoming messages and due reminders, and pick an alert tone you can preview.
Settings
WatMark
Bring your WhatsApp conversations together.
Give your team one place to manage customer conversations, bulk campaigns, automation, Facebook and Instagram lead forms, and commerce.